Terms of Service
Last updated: 11 October 2025
Welcome to Glitterly Gifts Inc. (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website https://glitterlygifts.com and any purchases made through it. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.
1. General Conditions
By using our website or making a purchase, you agree to be bound by these Terms and all applicable laws and regulations.
We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion if we believe a customer has violated these Terms.
If you do not agree to these Terms of Service, you may not use our website or make a purchase. Any orders placed by individuals who do not accept these Terms may be canceled and fully refunded.
2. Products and Orders
We sell custom gift baskets and custom cake toppers designed and assembled to your specifications.
All items are made to order and may vary slightly in appearance due to the handmade and personalized nature of our products.
Order Acceptance
Once your order has been placed and payment received, you’ll receive an order confirmation email.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud, incorrect pricing, or product unavailability. If this occurs, we will issue a full refund.
3. Payment
All prices are listed in [your currency, e.g., CAD or USD] and must be paid in full at the time of order.
We accept payments through secure third-party payment processors (e.g., Stripe, PayPal, affirm or afterpay).
We do not store your full payment details.
4. Shipping and Delivery
All orders are typically processed and shipped within 5 business days of receiving payment, unless otherwise stated on the product page or during checkout.
Delivery times may vary depending on your location, shipping carrier, or unforeseen circumstances (such as weather or postal delays).
If we anticipate any delay, we’ll contact you as soon as possible with an updated delivery estimate.
5. Returns and Refunds
Because our products are custom-made, we generally do not accept returns or exchanges unless your item arrives damaged or severely incorrect from your custom specifications.
If there’s an issue with your order, please contact us within 7 days of receiving it at customer.service@glitterlygifts.com, and we’ll do our best to make it right.
Refunds, when applicable, will be issued to the original payment method.
6. Accuracy of Information
We strive to ensure all product descriptions, images, and prices are accurate and up-to-date.
However, occasional errors or omissions may occur, and we reserve the right to correct them at any time without prior notice.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Glitterly Gifts Inc. and may not be copied, reproduced, or distributed without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Glitterly Gifts Inc. shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or purchase of our products. As we stock out baskets with off the shelf products, Glitterly Gifts Inc. shall not be liable for any illnesses from the products within your gift basket.
9. Changes to These Terms
We may update these Terms of Service at any time. Any changes will take effect immediately upon posting on this page.
By continuing to use our site or place orders after updates are made, you agree to the revised Terms.
10. Contact Us
If you have any questions about these Terms, please contact:Glitterly Gifts Inc.
Email: customer.service@glitterlygifts.com
Website: https://glitterlygifts.com